Shipping Methods, Rates & Delivery Times*
- All orders ship from our warehouse in Jeffersonville, IN, USA.
- Shipping rates are based on the delivery method selected.
- If you need assistance finding the correct postal code for your address, see Canada Post.
* Shipping Methods, Rates & Delivery Times are estimates only and are based on assuming regular business operations, excluding weekends, holidays, and unexpected warehouse closures. Delivery estimates are in no way a guaranteed delivery date. Once orders are picked up by UPS, we are not responsible for delays caused by unforeseen complications with the delivery carrier, incorrect/undeliverable shipping addresses, weather and other natural causes, or other factors outside our control.
Holiday Shipping Deadlines
Want your order to arrive in time for the holidays? Use the dates below to choose the right shipping method. Orders must be placed by 10:30 a.m. Eastern on the date listed to ship that day. Orders placed after the cutoff will still ship, but we can’t guarantee holiday delivery. Our cutoff dates include processing time to make sure your order is carefully packed and on its way to you in time.
Christmas (Friday, December 25)
For delivery by December 24, choose a shipping method and place your order by 10:30 a.m. ET on:
- Ground: December 15th
- Express December 17th
- Expedited: December 18th
Christmas Engraving Orders
Personalized items need extra production time. For delivery by December 24th, engraved orders must be placed by 10:30 a.m. ET on December 4th and will ship via Ground only. Expedited shipping isn’t available for engraved items.
New Year’s Eve (Thursday, December 31)
For delivery by December 30, choose a shipping method and place your order by 10:30 a.m. ET on:
- Ground: December 22nd
- Express: December 23rd
- Expedited: December 29th
Shipping Options
UPS Ground
- Cost - $20
- Ships 2-3 business days (for personalized goods please add an additional 5-11 business days)
- Delivers within 5-10 business days.(Gift wrapped and engraved orders may incur additional order processing timed).
UPS Expedited
- Cost - $50
- Ships within 1 business day
- Delivered within 3-4 business days, including 1 day of order processing.
Any orders placed by 10:30am ET will be shipped same business day (gift wrapped and engraved orders may incur additional order processing time).
UPS Express
- Cost - $65
- Ships within 1 business day
- Delivered 3 business days, including 1 day of order processing.
Any orders placed by 10:30am ET will be shipped same business day (gift wrapped and engraved orders may incur additional order processing time).
Shipping Requirements & Restrictions
- Orders must ship to a single address within the areas of Canada serviced by UPS.
- Orders can not be shipped to multiple addresses, PO Box, APO or FPO addresses.
- For some orders, UPS may require a signature upon delivery.
- Depending on the size of your order, your order may be shipped to you in multiple cartons.
Shipping Errors & Disputes
It is the responsibility of the customer to ensure the accuracy of the shipping address during the time of purchase. In the event a customer enters and confirms an order with the wrong shipping address, the customer will be held responsible for any shipping costs related to returning the incorrect shipped order and/or shipping costs related to shipping a new order (if required) to the correct address.
We use reliable delivery services that offer sophisticated tracking systems to monitor the status and confirm the delivery of all shipments. Once an order leaves our warehouse, the responsibility for delivering the order lies with the delivery service. Accordingly, in the event a customer claims an order was not received, the tracking information, along with any delivery confirmation, in the delivery service's tracking system will serve as the proof of delivery.